Shipping policy
GameLab Shipping Policy
At GameLab (https://shopgamelab.com/), we want your console to reach you quickly and safely. Please review the details below.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday).
You'll receive an email with tracking details once your order has shipped.
Delivery Times
We currently offer the following shipping options:
- Priority Tracked Shipping (£4.99): 3–10 business days
- Standard FREE Shipping: 7–15 business days
Delivery times may vary depending on your location, courier availability, and unexpected delays (weather, holidays, peak seasonal periods, etc.).
Shipping Areas
We currently ship to the UK, EU, US, Canada, and Australia.
Address Changes
If you need to update your shipping address, please email support@gamelabofficial.com within 24 hours of placing your order.
Tracking
All orders include tracking, so you can follow your delivery progress.
Lost or Delayed Orders
If your package hasn't arrived within the expected timeframe, please contact us at support@gamelabofficial.com and we'll help.
If a parcel is marked as "delivered" by the courier but you can't locate it, please check with neighbours or your local delivery office first.
📧 Questions?
Reach us anytime at support@gamelabofficial.com.