Shipping policy

GameLab Shipping Policy

At GameLab (https://shopgamelab.com/), we want your console to reach you quickly and safely. Please review the details below.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday).

You'll receive an email with tracking details once your order has shipped.

Delivery Times

We currently offer the following shipping options:

  • Priority Tracked Shipping (£4.99): 3–10 business days
  • Standard FREE Shipping: 7–15 business days

Delivery times may vary depending on your location, courier availability, and unexpected delays (weather, holidays, peak seasonal periods, etc.).

Shipping Areas

We currently ship to the UK, EU, US, Canada, and Australia.

Address Changes

If you need to update your shipping address, please email support@gamelabofficial.com within 24 hours of placing your order.

Tracking

All orders include tracking, so you can follow your delivery progress.

Lost or Delayed Orders

If your package hasn't arrived within the expected timeframe, please contact us at support@gamelabofficial.com and we'll help.

If a parcel is marked as "delivered" by the courier but you can't locate it, please check with neighbours or your local delivery office first.

📧 Questions?

Reach us anytime at support@gamelabofficial.com.